Terms of Service

Effective Date: February 20, 2026
Last Updated: February 20, 2026

Welcome to Pilotcore Systems Inc. ("Pilotcore," "we," "our," or "us"). By accessing or using our website, services, or promotional offers, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

1. Modification of Services and Offers

Right to Modify or Discontinue

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any service, offer, promotion, or feature at any time without prior notice or liability. This includes but is not limited to:

No Guarantee of Availability

Free consultations, assessments, guides, and other complimentary resources are offered at our discretion and may be modified, limited, or withdrawn at any time. We make no guarantee that any offer will remain available or unchanged.

Existing Commitments

If you have already scheduled a consultation or received a confirmed booking, we will honor that specific commitment as described at the time of booking. However, future offerings may differ from past offerings without notice.

2. Use of Our Website and Services

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

Accounts and Bookings

When you book a consultation or submit information through our forms, you represent that all information provided is accurate and complete. You are responsible for maintaining the confidentiality of any booking confirmations or account credentials.

3. Intellectual Property

Our Content

All content on this website, including text, graphics, logos, images, software, guides, and documentation, is the property of Pilotcore or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and download guides for your personal or internal business use. You may not:

Guides and Resources

Guides and resources we provide (CMMC guides, CPCSC guides, etc.) are for informational purposes only and do not constitute legal or compliance advice. You are responsible for determining how to apply this information to your specific situation.

4. Consultations and Professional Services

No Professional Relationship Until Engaged

Free consultations, assessments, and general guidance do not create a client-professional relationship. A formal engagement requires a signed agreement and does not occur through casual consultations or website interactions alone.

No Guarantee of Results

Any estimates, projections, or suggestions provided during consultations (including potential cost savings, compliance timelines, or optimization opportunities) are illustrative only and do not constitute guarantees. Actual results may vary based on your specific circumstances.

Independent Judgment Required

You are solely responsible for decisions made based on information we provide. Our guidance and recommendations should be evaluated with your own technical, legal, and compliance advisors before implementation.

5. Disclaimers and Limitations of Liability

Services Provided "As Is"

Our website, services, and content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Warranty of Accuracy

While we strive for accuracy, we make no warranty that our website, guides, or consultations will be error-free, complete, or current. Technical information, compliance requirements, and cloud pricing are subject to change.

Limitation of Liability

To the maximum extent permitted by law, Pilotcore, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:

In no event shall our total liability to you exceed the amount you paid us in the twelve (12) months preceding the claim, or CAD $100 if no payment was made.

6. Third-Party Services and Links

Third-Party Integrations

Our website integrates with third-party services such as Google reCAPTCHA for security and infrastructure providers that support our booking workflow. Your use of those services is governed by their respective terms and privacy policies. We are not responsible for third-party services or their availability.

External Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy practices, or terms of any third-party sites.

7. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our services, you consent to our privacy practices as described therein.

8. Cancellation and Rescheduling

Free Consultations

You may cancel or reschedule a booked consultation at any time through the booking confirmation details we send you or by contacting us. We reserve the right to cancel consultations with reasonable notice if circumstances require.

No-Show Policy

If you fail to attend a scheduled consultation without prior notice, we reserve the right to decline future booking requests.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Material changes will be highlighted at the top of this page for thirty (30) days after the change. We may also notify active users by email for significant changes.

10. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Jurisdiction

You agree that any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Ottawa, Ontario, Canada.

Informal Resolution

Before initiating any legal proceeding, you agree to first contact us at info@pilotcore.io to attempt to resolve the dispute informally.

11. Indemnification

You agree to indemnify, defend, and hold harmless Pilotcore and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pilotcore regarding your use of our website and services, superseding any prior agreements or understandings.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Language: These Terms are written in English. In the event of any conflict between an English version and a translation, the English version shall prevail.

Notice: By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Next step

Ready to get started?

Choose how you'd like to begin your engagement with Pilotcore.

Full engagement

Full consultation

Discuss your complete cloud and security strategy with the principal consultant. For comprehensive transformations and multi-quarter engagements.

Recommended start

Start with a pilot

Test the engagement with a focused 1-4 week scope. See real results, on a fixed timeline, before committing to anything larger.